Thirty Years of Workers’ Comp Mediation

Judge Ward, a man with brown hair, sits on the bench in a courtroom.By Judge J. Randolph (“Randy”) Ward

This year marks the 30th anniversary of mediation in North Carolina‘s Workers’ Compensation system, introduced by a pair of North Carolina Bar Association CLEs presented live on September 21, 1992, at the Raleigh’s Velvet Cloak Inn. “Mediation for Workers’ Compensation Counsel” was held in the morning, and “Worker’s Compensation for Mediators” followed after lunch. Video replays were shown through February in Raleigh, Jacksonville and Charlotte. (See brochure, infra.)

When I was appointed to the N.C. Industrial Commission in early 1989, the state and its workforce had outgrown the agency’s resources. North Carolina was at or near the top in attracting new businesses, with an attractive climate and workforce, strong educational assets, and entrepreneurial banks. Industrial employment grew to 29% of the workforce in the early nineties. When I arrived, the Commission had twelve Deputy Commissioner positions, but only nine were hearing cases. I was told that there was a twelve- to eighteen-month backlog of cases awaiting hearings. Although the three Commissioners heard appeals from the Deputy Commissioners’ hearing decisions, I was the only lawyer on the Commission. Read more

Using a Language Interpreter in Mediation

Steve, a white man with brown hair, wears a pale blue shirt, red tie, and black jacket.By Steve Dunn

Miscommunication and misunderstanding are two of the biggest obstacles in mediation. In most cases, there is plenty to disagree about even when the parties understand each other clearly. Mixed signals and misinterpretations make it hard to settle cases, but they are quite common. When the parties speak different languages, the risk of miscommunication only increases. Using a language interpreter can greatly enhance the prospect of a successful mediation. This post contains some tips about how to use a language interpreter to your best advantage in mediation. Read more

Beyond Court-Ordered Mediation: Should the Dispute Resolution Section Create A Task Force to Evaluate Future Dispute Resolution Needs of North Carolinians?

Jim, a white man with white hair, wears a white shirt and black jacket.By Jim Cooley

The NCBA Dispute Resolution Section (DR Section) started as a committee of the NCBA which imagined a future, first, of court-ordered arbitration for small claims matters and, later, of court-ordered mediation of civil cases throughout the State’s Superior Court Division. Over time, the Committee successfully developed and implemented programs for the court-ordered mediation of most civil disputes in the Superior Courts and many family law disputes in the District Courts. But the world of dispute resolution is being transformed before our eyes, as Colin Rule reminded the participants in the 2021 Conflict Resolution Day program sponsored by DRC. Read more

Peace Award Recipient: John Sarratt

Frank LaneyBy Frank Laney

Many mediators describe themselves as reformed litigators – lawyers who have spent decades in the litigation trenches, fighting court battles for their clients. Then, at some point in their career, they have an epiphany – they realize that there is a better way to get their clients to where the client wants to be – past this dispute. It is the rare client who comes to a lawyer asking for as much total war as the lawyer can muster within the rules of court procedure. Instead, what the client wants is a resolution to a conflict. They want their problem solved.

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What’s Going On in the Dispute Resolution Section

By Jim Cooley

Jim Cooley here. Vice chairs, like vice presidents, don’t have much productive to do, so I thought I would give you a quick report on the Council’s December 1, 2021, meeting, and the upcoming events in March and May 2022.

Mark your calendar for the section’s CLE on March 18 featuring Ken Feinberg (not to be missed) (kudos to Steve Dunn, John Ong, Colleen Byers and especially Deb Dilman for the planning). Details will be coming soon from the NCBA. As of now [Omicron must be obeyed], the Council plans to meet live as well as via Zoom at the Bar Center at 3 p.m. on March 17. If you are in the area, join Council members at 5:30 for a social hour at nearby Okja K-Pub & Restaurant in Cary. You can then attend the CLE the next day. Please note the in-person policy when you receive the invitations.

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Happy Fall from the Chair!

By Sarah Kromer 

It is a privilege to serve as your Section Chair for 2021-2022, particularly with our team of officers this year: Vice-Chair Jim Cooley, Secretary Jim Oden, and Treasurer Denise Cline. Many thanks go to Kate Deiter-Maradei, our Section Chair last year, who worked very hard for all of us. I also want to thank all those who are generously sharing their time and talents with us by serving on our section’s Council, chairing a committee, working on our Nominations Committee, or serving as a section liaison this year.

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Dispute Resolution Commission: Amendments to the Rule

By Tara Kozlowski

The North Carolina Dispute Resolution Commission would like to share with the members of the NCBA Dispute Resolution Section amendments the Supreme Court of North Carolina made to the MSC Rules, FFS Rules, Clerk Rules, DRC Rules, and Standards of Professional Conduct. These amendments became effective on Oct. 1, 2021.

The MSC and Clerk Rules were amended to allow a designee to sign a finalized agreement on behalf of a party to the mediation. The party is responsible for providing written proof that the designee has written authority to sign any agreement made on behalf of the party. (MSC Rules 4(c)(4), Rule 10(c)(6) and Rule 10(c)(9)(b), Rule 15(c) and Clerk Rule 4(b)(1).)

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Spotlight on Roy Baroff: He’s Just Getting Started (The Peace Award)

By Ketan P. Soni

What is an ombudsman? I’m not sure it matters, although Roy Baroff might disagree. What really matters is that Roy happens to be one, and he’s one of the foundation stones of dispute resolution in North Carolina. Roy is our “Peace Award” recipient in 2021, the 20th year of this prestigious acknowledgment.

First: Read about him in his own words. However, these words don’t do him justice. More on that later.

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Join Us for Continuing Education on March 11 and 12

By Matt Van Sickle

The NCBA Dispute Resolution Section will host a 6-hour CLE on March 11 and 12. The title of the program is “Who Are You? Pleased to Meet Me – What You Know About Yourself and Others, Consciously or Unconsciously,” and will include discussions of the psychology of dispute resolution, unconscious bias, and technology in mediation and arbitration. The 6 hours of credit include 1 credit each for ethics/professional responsibility, substance abuse/mental health, technology training, and continuing mediator education. The Section Council extends its thanks to the planners of this event: Deborah L. Dilman, Steve Dunn, John W. Ong, and Danae C. Woodward.

Also, the Dispute Resolution Section Council recognizes that the current economic situation may be placing financial strain on its members. Therefore, the Council has approved four scholarships to cover the costs of this CLE program. The deadline to complete the application, which can be found at this link, is March 8, 2021.

News Straight from the Dispute Resolution Commission

By Tara Kozlowski 

The Dispute Resolution Commission would like to welcome four new members to the DRC! Zachary Bolen, Ketan Soni, Jayne Zanglein, and Lisa Johnson-Tonkins have all joined the Dispute Resolution Commission for a three-year term beginning Oct. 1, 2020.

On Nov. 17, 2020, the Supreme Court amended the MSC, FFS and Clerk Program Rules to allow the parties and the mediator to excuse a party from attendance. This provision was inadvertently deleted when the Supreme Court flipped the attendance presumption in June of 2020. The amended rules went into effect Nov. 23, 2020. Please see the Supreme Court’s website for all DRC rule sets.

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